1. Who We Are

This Privacy Policy applies to GridStack Software LTD, a private limited company registered in England and Wales (company number 17365474), operating in other software publishing (SIC 58290).

Our registered office is at 10 Monarch Court Cook Street, Wednesbury, England, WS10 9FD. You can contact us regarding data matters at: [email protected].

This policy explains what personal data we collect through our website and software publishing enquiry forms, how we use it, and what your rights are in relation to it.

2. Data We Collect

We collect personal data only when it is voluntarily submitted to us through our website contact or enquiry forms. The types of data we may collect include:

• Name — submitted through enquiry or contact forms
• Email address — used to respond to your enquiry
• Enquiry details — the content of messages submitted through forms, which may include descriptions of software products, business requirements or questions
• Enquiry type — selected from a form option (e.g. software publishing enquiry, general question)

We do not collect payment details, financial information or sensitive personal data (as defined under applicable data protection law) through our website forms.

We do not use automated tracking or profiling of individual visitors beyond any essential technical functions described in our Cookie Policy.

3. How Enquiry Data Is Used

Data submitted through our enquiry and contact forms is used solely for the following purposes:

• To respond to your software publishing enquiry or general question
• To understand your requirements and discuss scope, product type and publishing needs
• To follow up on previous conversations where you have indicated you wish us to do so

We do not sell, share or otherwise distribute personal data collected through our website to third parties for marketing or commercial purposes.

4. Email Communication

Where you contact us by email directly (to [email protected]), we will use the information you provide to respond to your message. Email correspondence may be retained for a reasonable period as a record of the enquiry or discussion.

We will not add your email address to any marketing list or newsletter without your explicit opt-in consent.

5. Data Retention

We retain enquiry data for as long as is reasonably necessary to handle the enquiry and any follow-up discussion. Where no ongoing engagement results from an enquiry, we will not retain personal data for longer than is necessary for the purpose for which it was collected.

You may request deletion of your data at any time by emailing [email protected].

6. Lawful Basis for Processing

We process personal data submitted through our website on the following lawful bases under applicable data protection law:

• Legitimate interests — responding to a software publishing enquiry you have initiated and managing the enquiry process is in both your interest and ours.
• Consent — where you have explicitly provided consent through a form consent checkbox before submitting data.

7. Your Data Rights

Under applicable data protection law, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate personal data
• Right to erasure — to request deletion of your personal data where there is no overriding legal reason for us to retain it
• Right to restriction — to request that we restrict processing of your personal data in certain circumstances
• Right to object — to object to processing based on legitimate interests
• Right to data portability — to request your personal data in a portable format where applicable

To exercise any of these rights, contact us at [email protected]. We will respond within the timeframes required by applicable data protection law.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been processed unlawfully. The ICO can be reached at ico.org.uk.

8. Cookies

Information about the cookies we use (or do not use) on this website is available in our Cookie Policy.

9. Important: Do Not Submit Sensitive Data Through Forms

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last updated. We encourage you to review this page periodically.

11. Contact

For any questions about this Privacy Policy or your personal data, contact us at: